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Please click on the appropriate link to find information on our frequently asked questions.
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Q1: How do I convert video files to play from the memory of my Pico PK201, PK301, PKA21 or PKA31 if I am running MacOS and can’t use the Optoma MediaConverter software?
Q2: How do I save my presentation files so I can play them back from the Pico PK201, PK301, PKA21, PKA31, or PK102 if I am running MacOS and can not use the Optoma MediaConverter software?
Q3: How do I save my image files so I can view them from my Pico’s internal memory if I am running MacOS and can’t use the Optoma MediaConverter?
Q4: How do I give PowerPoint presentations from my iPod/iPhone/iPad through my PK101 or other Pico with an Apple connection kit?
Q5: How do I connect my Mac notebook or desktop to display directly from a PK102, PK201, PKA21, PK301 or PKA31?
Q6: How do I display content from my Apple iPad through my Optoma Pico projector?
Q7: How do I get a movie from my iPod to fill the whole projected image area of the Pico?
Q8: Where can I find the license key for the Optoma MediaConverter software by ArcSoft?
Q9: How long will the LED light source in my Pico last and can I have it replaced?
Q10: Why does the brightness of the PK301 change periodically when running in STD brightness mode for long periods?
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